T&C

BOOKINGS:

Please go to ‘ Treatments’ to book appointment or to ‘Training’ to book a course

CANCELLATION:

If you need to cancel or change an appointment you must give 24 hour notice. If 24 hour notice is not given, additional fees will apply

PATCH TEST:

Patch test is required for All new clients. To discuss please message me

MAKEUP:

No eye makeup to be worn at your appointment, including a patch test . Additional charge may be applied if an eye makeup is not removed for the appointment

FRIENDS & FAMILY:

Children, family members, friends or pets are not permitted in a lash room during the appointment 

REFUNDS& COMPLAINS :

I endeavour to treat all my clients appropriately and fairly. If however you are unhappy with a treatment or service you are entitled to lodge a complaint. Please contact me within  48hrs from your last appointment to discuss your concerns and to arrange complementary appointment. Any concerns addressed after 48hrs will be charged as a full price for the appointment 

COVID-19 

•Please come to your appointment alone

•If you arrive earlier, please wait in the car

•You will be required to wash your hands on arrival 

•Please wear warm clothes or bring your own blanket 

•Please bring a face mask & minimal belongings and keep your phone in the bag

•Please bring correct amount of money as no change will be given 

•Please be advised that talking during the treatment will be minimized 

Photo by Olya Kobruseva on Pexels.com

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